Have a question? Need some help? Fill our the form to the right and we'll get back to you.
Email (or the form) is the best way to reach us - only one email or channel of communication is necessary!
Please note that Instagram and Facebook aren't fantastic customer service channels. It can be difficult as we don't have a way to link your Instagram handle or Facebook name to your order/customer record, and if we aren't following you back your message will get filtered and we may not see it in a timely fashion. Instagram and Facebook don't allow us to search by context so if I forget your username (because it isn't attached to the data we have on your order) I may have difficulty finding your message again!
We aim to get back to you quickly, however we do have small kids and so it may take us a few hours. This is especially true during school pickup time and bedtime, or if a kiddo is having a rough day. It may take us longer to reply on weekends as we try to build more balance into our own lives.
We do offer the ability to shop the warehouse by appointment - you can see availability here.
You can also reach us directly at firstname.lastname@example.org OR by mail at:
1702 QUEEN ST W